TrustPilot Reviews Scraper

Extract reviews, ratings, and metadata from any Trustpilot review page. Provide a URL, and the actor returns structured data including review text, dates, reviewer info, and company responses. Data can be exported as JSON, CSV, Excel, or XML.

Key Features

The scraper collects the following fields from each review:
* Review Title: The headline of the review.
* Review Text: The full content of the customer's comment.
* Rating: The star rating (1-5).
* Reviewer Name: The name or alias of the reviewer.
* Review Date: The date the review was posted.
* Company Response: Any official response from the business.
* Helpful Votes: Count of users who marked the review as helpful.
* Review Source: Indicates if the review was organic or invited.
* Verification Status: Shows if the review is verified.
* Location & Language: Reviewer location and review language.

How to Use

1. Ensure you have an Apify account.
2. Open the Trustpilot Reviews Scraper actor.
3. In the Input configuration, provide the Trustpilot URL(s) you want to scrape.
4. Set maxResults to limit the number of reviews (optional).
5. Click Save & Start to run the actor.
6. Once finished, download your dataset from the Dataset tab in your preferred format (JSON, CSV, Excel, XML).

The actor can scrape thousands of reviews per run, depending on the target page. For an accurate count, run a test.

Note on Legality: This tool scrapes only publicly available data. Always comply with Trustpilot's Terms of Service and relevant local data protection laws when using scraped data.

Input

Configure the actor using a JSON object. The main parameters are maxResults and businessUrls.

{
  "maxResults": 15,
  "businessUrls": [
    {
      "url": "https://www.trustpilot.com/review/example.com"
    }
  ]
}

Output

The actor outputs an array of review objects. Each object contains the scraped fields.

{
  "id": "66b904f1fec7e492d2918e20",
  "inputUrl": "https://www.trustpilot.com/review/shopwagandtail.com",
  "title": "I come to Trustpilot to look for…",
  "text": "I come to Trustpilot to look for spurious companies...",
  "rating": 5,
  "displayName": "Ag",
  "publishedDate": "2024-08-11T20:37:37.000Z",
  "isVerified": true,
  "verificationLevel": "invited",
  "reviewSourceName": "BannerRedirect",
  "likes": 0,
  "countryCode": "GB",
  "language": "en"
}