Trustpilot Review Scraper

Overview

This Apify Actor scrapes customer reviews from Trustpilot pages. Provide it with one or more Trustpilot URLs, and it returns structured review data including author details, ratings, dates, and full review text.

Key Features

• Extracts reviews from specified Trustpilot business pages.
• Returns structured JSON data for each review.
• Allows limiting the number of reviews scraped per URL.
• Supports proxy configuration to help avoid IP blocking.

How to Use

1. Sign in to your Apify account.
2. Run the actor, providing the required input in JSON format via the Apify platform.

Input

The actor requires a JSON input object. The only required field is urls.

Example Input

{
  "item_limit": 20,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": ["RESIDENTIAL"]
  },
  "urls": ["https://www.trustpilot.com/review/www.toluna.com"]
}

Output

The actor outputs a JSON object for each scraped review with the following structure.

Example Output

{
  "author_name": "Marvel Olores",
  "author_url": "https://www.trustpilot.com/users/680757043e76a440dca83451/",
  "datePublished": "2025-04-22T10:44:52.000Z",
  "reviewBody": "The company is great! But sometimes the criteria is so strict. But overall its great!",
  "reviewRating": "4",
  "inLanguage": "en",
  "headline": "The company is great"
}

Notes

• Set item_limit to control the number of reviews scraped per URL. If not set, the actor will attempt to get all available reviews.
• Using residential proxies (apifyProxyGroups: ["RESIDENTIAL"]) is strongly advised to prevent IP bans from Trustpilot.
• The scraper's output depends on Trustpilot's page structure and may be affected by site updates.

Support

For feature requests, bug reports, or custom modifications:
* Email: support@getdataforme.com
* Contact Form: https://getdataforme.com/contact/

Tip: Include "custom support" in the email subject line for a faster response.