🔍 Trustpilot Scraper Transform your market intelligence with our Trustpilot scraper! Whether you're analyzing customer feedback, monitoring brand reputation, or conducting competitor research, this tool efficiently collects and structures Trustpilot reviews data. Built for performance and reliability, it handles multilingual content and various Trustpilot domains with ease. ## 💎 Why Choose Our Trustpilot Scraper ? - Complete company data collection (overall rating and number of reviews) - Detailed user reviews collection - Smart sentiment analysis (positive/neutral/negative classification based on ratings) - Ultra-fast scraping execution - Multi-company support up to 5 companies ## ✨ What You'll Get ### 💬 Review Data Structure | Field | Description | |-------|-------------| | company | Company name (from official TrustPilot display name) | | companyDetails | Array containing company information: | | - totalReviews | Total number of reviews for the company | | - globalRating | Overall company rating (1-5 scale) | | - ratingDetails | Detailed statistics for each rating (1-5 stars) with number of reviews and percentage | | - categories | Array of company categories from breadcrumb navigation | | reviewRating | Individual review rating (1-5 scale) | | reviewSentiment | Review sentiment classification (positive/neutral/negative) | | reviewTitle | Title/headline of the review | | reviewText | Complete review content | | reviewDate | Array containing formatted date (MM/DD/YYYY) and timestamp | | reviewDetails | Array containing: | | - isVerified | Boolean indicating if the review is verified | | - reviewer | Name of the reviewer | | - location | Country code of the reviewer | | - reviewCount | Number of reviews written by the reviewer | | - experience_date | Experience date (formatted and timestamp) | | - companyReply | Company response details (if any): | | - company | Name of the company replying | | - date | Date of the reply | | - message | Content of the company's response | ## 🚀 Performance Features ### ⚡️ Lightning Fast: - Concurrent page processing - Optimized resource usage - Batch data saving ### 🛠️ Smart Handling: - Automatic URL standardization - Support for all Trustpilot domains - Intelligent pagination - Multi-company processing (up to 5 companies) ### 🌍 Global Coverage: - Works with any country domain - Captures reviews in all languages - Standardizes output format ## 📋 Quick Start ### Input Parameters | Parameter | Type | Default | Description | |-----------|------|---------|-------------| | urls | array | required | List of Trustpilot review URLs (max 5) | | maxReviews | number | 20 | Number of reviews to collect per company | ### Input Example json { "maxReviews": 10, "urls": [ { "url": "https://www.trustpilot.com/review/www.amazon.com", "method": "GET" } ] } ### Output Example json [ { "company": "Amazon", "companyDetails": [ { "totalReviews": 14982 }, { "globalRating": 1.7 }, { "ratingDetails": [ { "stars": 1, "numberOfReviews": 9522, "percentage": "63%" }, { "stars": 2, "numberOfReviews": 760, "percentage": "5%" }, { "stars": 3, "numberOfReviews": 771, "percentage": "5%" }, { "stars": 4, "numberOfReviews": 1598, "percentage": "10%" }, { "stars": 5, "numberOfReviews": 2544, "percentage": "17%" } ] }, { "categories": [ "Electronics & Technology", "E-commerce", "Marketplace" ] } ], "reviewRating": 1, "reviewSentiment": "negative", "reviewTitle": "AMAZON MARKETPLACE OUT", "reviewText": "Surtout, n'achetez pas sur le marketplace d'Amazon. Leurs vendeurs utilisent UPS pour les livraisons. Et comme ça les ennuis de livrer à domicile, UPS mets automatiquement les colis en point relais. Alors que vous avez payez RENDU DOMICILE; Inutile de les contacter, le vendeur et UPS se renvoient la balle. Et quand au remboursement, c'est plus qu'aléatoire. MEFIEZ-VOUS", "reviewDate": [ { "formatted": "02/15/2025" }, { "timestamp": 1734480000000 } ], "reviewDetails": [ { "isVerified": true }, { "reviewer": "Jean D." }, { "location": "FR" }, { "reviewCount": 3 }, { "experience_date": [ { "formatted": "02/10/2025" }, { "timestamp": 1734048000000 } ] }, { "companyReply": { "company": "Reply from Amazon", "date": "Feb 12, 2025", "message": "Bonjour Jean, nous sommes désolés pour cette expérience. Notre équipe va vous contacter rapidement pour résoudre ce problème de livraison. Cordialement, L'équipe Amazon" } } ] } ] ### 💡 Pro Tips - Process up to 5 companies simultaneously - Each company can have its own review limit - All reviews are collected chronologically - Works with any Trustpilot domain (fr, uk, de, etc.) - Automatic language detection and processing - Consistent data format across all companies ## 🔒 Reliability & Performance - Concurrent processing of multiple companies - Smart rate limiting per domain - Efficient resource management - Robust error handling ## 🤝 Support Need help? Have questions? We're here to help! Open an issue or reach out to our team.