Trustpilot Reviews Scraper

An Apify actor that scrapes public company reviews from Trustpilot. Provide a company's Trustpilot URL, and it returns structured review data.

Key Features

• Scrapes reviews from specified Trustpilot company pages.
• Allows limiting the number of reviews with maxReviews.
• Supports sorting (e.g., by recency) and language filtering.
• Outputs structured JSON data including review text, rating, date, and reviewer info.
• Runs on a pay-per-event basis.

How to Use

1. Input: Provide one or more Trustpilot company URLs (e.g., https://www.trustpilot.com/review/www.example.com).
2. Configure: Optionally set maxReviews, sort order, and languages.
3. Run: Start the actor. Results are saved to your dataset in Apify Storage.
4. Estimate Cost: For large jobs, run a test with a small maxReviews first to calculate cost per scrape.

Input

Configure the actor using a JSON input. Here's the basic structure:

{
  "maxReviews": 20,
  "startUrls": [
    { "url": "https://www.trustpilot.com/review/www.octoparse.com" }
  ],
  "sort": "recency",
  "languages": "all"
}

• maxReviews: (Optional) Limit the number of reviews scraped. Omit to get all available.
• startUrls: List of Trustpilot company page URLs to scrape.
• sort: (Optional) Sorting method (e.g., "recency").
• languages: (Optional) Filter by language code(s). Use "all" for no filter.

Output

The actor outputs an array of review objects to a dataset. Each object contains:

{
  "companyId": "5d567eb251366d0001e42774",
  "companyIdentifyingName": "www.octoparse.com",
  "id": "68647c10484f0321f2ac80e1",
  "text": "Review text here...",
  "score": 1,
  "title": "Review title",
  "date": "2025-07-02T02:23:44.000Z",
  "language": "en",
  "reviewer": {
    "name": "gje",
    "id": "5eb487ddc66da3fb1e7feb9b",
    "countryCode": "US"
  },
  "url": "https://www.trustpilot.com/reviews/68647c10484f0321f2ac80e1"
}

Legal Note

The scraper only collects publicly available review data. It does not extract private user information (like emails). You are responsible for ensuring your use of scraped data complies with applicable laws and Terms of Service. Scrape personal data only if you have a lawful basis.

Feedback & Issues

For bug reports or technical feedback, please use the Actor's Issues tab in the Apify Console.